Thanks to leonie for some information contained in this. If that doesn’t solve it repeat the above using Containers/. If the problem remains, return the folder to where you got it replacing the one that is there. You can then put the folder in the Trash. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You must move the entire folder, not just the contents. That should make your user library folder visible in your user/home folder. Select Preferences from the Outlook menu. NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5.

When the View options opens, check ’Show Library Folder’. This article will assist you with setting up Outlook 2016 for Mac with your Hosted Mailbox. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. Go to Finder and select your user/home folder. Let us know the results after successfully starting up in safe mode.ĭo a backup, preferably 2 on 2 separate drives. Thanks for using Apple Support Communities to post your question. Together, these changes can help resolve or isolate issues related to your startup disk. Deletes font caches, kernel cache, and other system cache files.Prevents Startup Items and Login Items from opening automatically.The icon of outlook is crossed by a white circle and nothing happens if I click on it. Verifies your startup disk and attempts to repair directory issues, if needed since I upgraded my Mac to OS High Sierra, my outlook (office 365 for Mac) stoped working.Starting your Mac in safe mode does the following: Safe mode (sometimes called safe boot) is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. I deleted all old passwords from keychain in an attempt to fix it but that did not resolve the issue. This has not been happening before, it may be from a recent update. Try safe mode if your Mac doesn‘t finish starting up MacOS 11.2.3s Mail now keeps asking for Exchange password I use exchange for my work email. If this just started occurring and you've always had both email apps pulling from the Exchange server, try starting the Mac up in safe mode. I understand that your Mail app crashes after starting up.

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